Delivery across Mexico in 5 to 7 days. It is free on orders of $1000 or more, and a flat $250 below that.
You can return a product within 15 days of purchase. That is our own policy: for a change of mind a $695 per-order handling charge applies and you pay the return postage. Nothing in it removes a right the Ley Federal de Protección al Consumidor gives you.
Refunds go back to the payment method you used, and we process them 24 to 48 hours after the goods reach us.
If a screen arrives faulty, damaged or not what you ordered, that is not a change of mind: tell us and we put it right at no cost to you.
Shipping details · Refunds and returns